@blonde/blue wrote:
lol I`m good thanks ian xxx Hope you`re keeping well. :wink:
The first things I personally would suggest is as above. All restore points will be lost when she turns it off but thats just one of those things. Also opening a window (ie my documents) then going to tools, folder option, view then to make sure that `show hidden files and folders` is ticked. Boot into safe mode by tapping F8 on startup, then selecting `safe mode`. Hopefully the AV will be able to scan. Well thats the theory anyway.
yeah im fine thanks hun xx you keepin ok ??
it should be able to scan in safe mode kenty needs to try these first and then go from there i think lol :D