NHS.

@slayer wrote:

@pats wrote:

@slayer wrote:

A/E should have been the last place you went to not the first.

The first port of call should have been your GP surgery which would have given you an Out of Hours number which would have enabled you to access a walk in centre (or maybe even a home visit!!).

NHSD are pretty worthless when it comes to anything other than routine, general stuff.

Sorry Mary but I agree with the A/E receptionist- it wasn’t an accident and it wasn’t an emergency- that doesnt mean it wasnt very painful or immobilising as clearly it was, there are just more appropriate pathways you could have gone down

actually ur wrong.a walk in centre or normal gp cannot draw fluid from the knee. it has to be done in A n E. my hubby had the same problem as mary…..and was told that when he had a flare up and his knee swelled he was to go straight to An E and have the fliud drained. he had an MIR and eventually had what the surgeon called *spurs*…..peices of bone growing at the back of his kneecap……….removed. he hasnt had a problem since the surgery.

Completely agree PATS but the Out of Hours Gp or walk in centre would have then referred Mary to A/E and she would have been treated as a referral rather than a self referrer.

I didnt say the system wasn’t bollo/x, i just said what the system was :lol: It full of bureaucracy and red tape which actually stops people getting treated.

I hear where your coming from Slayer. Only reason I went straight to the A n E was because last time I was there with the same problem I was told to return if happen again as drawn the fluid is the only thing hey can do. When I did go over to NHS24 which is a 2 min walk, i was sent directly back..!

Red tape and management is the down fall of the NHS.
Did anyone watch Aggie n Kim on the how clean is your hospital, the woman incharge of directing where what money goes where, she spent £3000 out of the hospitals budget to bring in a independent body to see what could be done to improve hygenie etc..!!! why not get off her own laZy ar5e and have a good look round herself.. why waste £3000 tax’s payer money for what any normal person could point out the major problems..!