Boards Index › General discussion › Technical Q&A › IPOD NANO and USB CABLE problem USBSTOR.SYS and USBSTOR.INF
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16 February, 2009 at 12:31 pm #12653
okay bare with me on this one (you know how technical I am)!!!!
We bought a nano 4th generation ipod but as soon as we connect the ipod to the computer with the usb cable (which came with it) my pc automatically switches off and then goes in a loop until we disconnect the usb cable.
I have done search on trouble shooting websites and the a common answer seemed to point to a problem with the drivers and the usbstor.sys and usbstor inf?? message. I had a problem with my scroll bar recently which again seemed to be due to a driver.
It seems to be that I have to download a usbstor.sys and usbstor.inf programme but I can not find this to download and have no idea what I am talking about!!! (AGAIN).
Can anyone please advise what to do, I also ran a registry free scan and found 419 errors that needed a fix but I can not find a free repair kit, one was advertised on here years ago which I used to use Tonys??? so any help would be appreciated PLEASEEEEEEE p.s buying a new pc is not an option!!!
16 February, 2009 at 1:39 pm #391790I’d love to assist you but I’m afraid I’m not up on I-pods.
For free registry scans – you can find numerous sites on the internet for this (Google them) but the hook is that to fix the issues they find, you usually need to purchase the software. The old adage that there is no such thing as a free lunch applies here.
An excellent registry scanner and fixer is “Registry Mechanic” from PC Tools – linky here >>> http://www.pctools.com/registry-mechanic/ <<
The free time limited trial WILL remove some problems, but you need to purchase a license to remove them all. Frankly it is well worth it – I use it all the time and can personally reccomend it.
I’ve Gooogled “ubstor” and found the following: >>> http://www.file.net/process/usbstor.sys.html <<<
It may be helpful.
18 February, 2009 at 9:24 am #391791@forumhostpb wrote:
I’d love to assist you but I’m afraid I’m not up on I-pods.
For free registry scans – you can find numerous sites on the internet for this (Google them) but the hook is that to fix the issues they find, you usually need to purchase the software. The old adage that there is no such thing as a free lunch applies here.
An excellent registry scanner and fixer is “Registry Mechanic” from PC Tools – linky here >>> http://www.pctools.com/registry-mechanic/ <<
The free time limited trial WILL remove some problems, but you need to purchase a license to remove them all. Frankly it is well worth it – I use it all the time and can personally reccomend it.
I’ve Gooogled “ubstor” and found the following: >>> http://www.file.net/process/usbstor.sys.html <<<
It may be helpful.
thanks for the reply PB xx
I will look into the Registry Mechanic I don’t mind paying as long as it works so thank you for recommending it, there were pages of free scans when I googled it and I got a tad confused. We are still battling with the Ipod and will look at the link you have posted and again thanks for taking the time to try and help xxx
p.s any good with washing machines :lol: :lol: :!: :?:
18 February, 2009 at 11:17 am #391792Using them or repairing them??? :lol:
Seriously though, Registry Mechanic is really well worth the relatively small cost of the license. My recommendation is to use it regularly to do a swift scan and remove all the clutter that accumulates in your registry and slows your computer down.
I scan at tleast 3 time a week and regularly find 20-30 broken short-cut links etc etc each time.
It also monitors your registry all the time and warns of / prevents any ‘unauthorised’ process making changes that might damage your computer. Well worth the small investment.
18 February, 2009 at 4:01 pm #391793Surely ‘Crap Cleaner’ does exactly the same thing.. and costs bugger all..
18 February, 2009 at 5:17 pm #391794I’ve tried several over the years Yoda and I’ve found that Registry Mechanic is one of the few that does exactly what it says on the tin.
Crap Cleaner seems to spend a lot of its resource cleaning stuff that you can clean anyway using the tools provided with Windows (i.e. cookie files and temporary internet files and so on).
Also, I’m always inherently suspicious of so-called “free” software. In general (but not always) if it’s any good, the writers usually charge for it.
18 February, 2009 at 11:20 pm #391795@forumhostpb wrote:
I’ve tried several over the years Yoda and I’ve found that Registry Mechanic is one of the few that does exactly what it says on the tin.
Crap Cleaner seems to spend a lot of its resource cleaning stuff that you can clean anyway using the tools provided with Windows (i.e. cookie files and temporary internet files and so on).
Also, I’m always inherently suspicious of so-called “free” software. In general (but not always) if it’s any good, the writers usually charge for it.
Just to let you know PB I downloaded Registry Mechanic which found 440 errors on my computer and has fixed them all so that’s a start :!: . Bad news – ipod still not working :lol:
18 February, 2009 at 11:36 pm #391796Ah … so it found more errors that the freebie eh? Now all you need to do when you’ve used it is minimise it and it will go to a tiny little icon on your system tray and continue running in the background.
Open it by right clicking on the little icon and select “Open Registry Mechanic” and you get the start scanning screen … then let ‘er rip.
You should scan preferably every day – but 3 / 4 time a week will still remove loads of clutter from your registry.
Nice thing is that it seta a restore point before deleting stuff so you can revert your system if you don’t like what it removes.
24 February, 2009 at 2:32 pm #391797@forumhostpb wrote:
Ah … so it found more errors that the freebie eh? Now all you need to do when you’ve used it is minimise it and it will go to a tiny little icon on your system tray and continue running in the background.
Open it by right clicking on the little icon and select “Open Registry Mechanic” and you get the start scanning screen … then let ‘er rip.
You should scan preferably every day – but 3 / 4 time a week will still remove loads of clutter from your registry.
Nice thing is that it seta a restore point before deleting stuff so you can revert your system if you don’t like what it removes.
Thanks PB, we took my pc to the repair shop over the weekend to try and sort out the problem with the Ipod but were just told that the hardware is not compatible due to my computer being 8 years old something to do with the usb ports being ones or twos not four and this being a common problem with the ipods??? Don’t know, didn’t understand, I just smiled politely (especially as they didnt charge us anything). So the conclusion is that we now have to use my work computer to sort out the ipod until we can afford a new computer.
25 February, 2009 at 10:27 am #391798Ah ha … I have to admit I didn’t take into account the age of your computer and possible incompatibility of its USB ports. Well at least you have grounded out the problem with the I-pod AND installed an effective registry cleaner.
It’s always the way isn’t it? We rush off to buy the latest gizmo so that we can download music whilst walking the dog or hiking in Snowdonia or somesuch, and completely forget that every new “toy” or gadget is specifically made to be incompatible with its predecessors.
This built in obsolescence is a sneaky way for manufacturers to get you to buy more and more of their stuff eh?
Anyway what’s the point of storing up to 3,000 tunes on your I-pod? It would take you over a month to listen to them all once only if you played them constantly 7 hours a day 7 days a week.
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