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im on a comp, its only about 3 months old, its a dell deminsion 3400 desktop, shes running windows xp home edition, on aol dial up, the problem is that its running super slow all the time, nothing is picking up on virius scans, she has mcafee, and spyware, can someone help me pleaseeeeeeeeeeeeee
First off you could try clicking on Tools at the top of the page and then
Internet Options.
Then Delete Cookies and Delete Files. :wink:
If that doesn’t work report back! :lol:press the turbo button :)
@mystery Woman wrote:
im on a comp, its only about 3 months old, its a dell deminsion 3400 desktop, shes running windows xp home edition, on aol dial up, the problem is that its running super slow all the time, nothing is picking up on virius scans, she has mcafee, and spyware, can someone help me pleaseeeeeeeeeeeeee
First thing you should do is to clean your HDD. Click start>all programs>accessories>system tools>disc clean up. Now run this tool and let it finish before moving to the next step.
Now click start>all programs>accessories>system tools>disc defragmenter. Now run this tool and let it finish before moving to the next step.
Now download tune-up utilities 2004 from here http://www.tune-up.com/download/tu2004/, once you have downloaded and instaled Tune-up, reboot your computer. Now open up Tune Up and you should see the main menu.
Now select the tab that says “cusomize & analyze”. Now select “start up manager”. Now uncheck any of the boxes that you dont want to run on start up ( the more you uncheck the quicker your boot process will become). But you must be sure you dont need these programs to run at start up. If your not sure what these are post these start up progs and i will advise which ones you should remove ( this is the most probable reason your comps running slowly ). When you finished unchecking the boxes you wish to stop running at start up, click refresh on the top left hand side of this screen and exit this screen back to the main menu.
Now select the tab that says “Tune up system control”. Now scroll down the menu on your left and select “network” under the “general” tab uncheck all of these boxes. Now select the tab that says “advanced” and uncheck the box that says “enable plug and play”. Now exit this screen back to the main menu.
Now select the tab that says “Clean up and repair”and select the menu option “tune up registry cleaner”. Run this program to clean up your registry. When you have completed this exit this menu back to the main screen.
Now select the tab that says “Optimize & improve” now select the menu option that says “Registry defrag” your comp will now defrag the registry and Tune up will now ask you to reboot.
Now go here and download Adwarespy http://www.adwarespy.com/. Now check your PM and enter the license key i gave you. Make sure you Update the prog before performing a full system scan.
One last thing!! Try to configure your browsing to run through IE and not AOL’s own browser/account as this is notorius for chewing system resourses, if your unsure ask one of your AOL advisors.
Thx Owen, we tried all of that last night, even went as far as to do a system restore last week, none of it helped :evil:
Ok, ty superanubistype, we will try that later, called the ppl at dell, of course they dotn know whats wrong with it :roll: :roll: and was telling us to try everything i had already done for her, but i will try that tonight when im over there thx yall, ill let ya know if it helps :)
and Soulie??? :twisted: :twisted: smartas* :lol: :lol: :lol: :lol:
I would do a format. Thats what I do every months anyway. Takes away all the sh.it that clutters up over time.
@Bad Manners wrote:
I would do a format. Thats what I do every months anyway. Takes away all the sh.it that clutters up over time.
This is very good advise Manners, to keep your system running smoothy and at its optimal level. Like you Manners, i also format my system at least once a month.
ermmm…how do you format your system? i done what you said superanubistype, and it seemed to be running a little faster last night, but i didnt stay long after i was done to see how well it was really running, and i havent talked to her yet today to ask, but ill let you know, and i wanted to say thank you for your help, and ill be back if it didnt work lol
First of all back up all media, pictures etc to cd/dvd that you want to keep because all files, pics, media will be deleted. Before you format any computer you must make sure you have all software drivers and utilities present for the hardware thats instaled on your comp (ie graphics driver, sound driver, mouse driver, printer driver and so on).
Next you need to configure your bios to boot from the cd/dvd drive (best option for a 100% clean instal) First you need to place your XP installation disc into the drive and then restart your computer. As soon as my computer starts to boot, i keep tapping my f2 button to enter the bios (you will need to use your cursor keys to navigate the bios menu as the mouse wont work) and under the ‘boot’ tab selecting my computer to boot first from the cd/dvd drive and 2nd boot from the hdd, after i selected these i then click on save changes and then press exit, the computer will then restart itself and you will see this message appear ‘press any key to boot from the cd’ now press any key to boot from the XP installation disc already present in your cd/dvd drive. Once you done this you will then be guided on how to delete the partition XP is instaled on, and then format the drive using the ntfs format.
Your comp may have a diffrent way of entering the bios so you may want to check your computer manual for instructions on how to access your bios. Once you configured your comp to boot from the cd/dvd drive follow the on screen instructions and delete the partition XP is instaled on and then format the drive using the ntfs format. Remeber once you have instaled XP you must re-configure your bios to boot from the Hdd first.
Or you can instal XP this way, it’s the easiest way to instal but you wont get as good results. Place your XP installation disc in your cd/dvd drive and follow the on screen guide to delete your current XP installation and format your drive and instal XP. You must rember to format your hdd to ntfs and not fat32 when given the option.
Your XP installation disc would/should of come with your computer, it can also be called an XP recovery disc. After you instaled XP you will now need to instal all software drivers for hardware present on that computer.
Dont be put off it’s very easy and takes about 45 minutes.
Just wanted to say thanks again superanubistype, so far i havent had to format her comp, and its running a lot better now(just hoping it keeps that way) :lol: Thanks for your help hun, your a gem mwahhhhhhhhh xxxxxx
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