Sorry Cath but as Owen says this stuff os Top Secret and if we told you that we met up in Liverpool in March this year ……. we’d have to kill you.
So the answer to your question is …… Martin “The Hoff” Reed doesn’t actually exist, he is a computer generated virtual ChatHost. Equally the team of ChatGuides are generated by a skillfully written piece of chatroom software.
Only one of us is real, but that really is Top Secret.