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My cd/dvd has stopped working for no reason, buy i have not use it in a while.
Its a TSSTCorp TS-L532U
Keep getting this bloodly message up.
“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)”
I am not sure if it a window problem or the cdrom is burn out.
Any thorughts?
Try windows up dates
Try new drivers
Try firm work and that tells me there no drive.Nothing is working.
If Windows isn’t recognising the device there may be two issues that I can think of.
1. The device itself is stuffed (pretty unlikely, but possible) or the connecting cable / power supply to the device has become dislodged. Fix is to detach all the connecting the cables (both power and data), then with a cotton wool bud wipe the gold coloured male connectors / pins on the device (using a cleaning solvent like meths or ideally Isopropyl Alchohol) and then firmly push the connecting cables back again.
2. There is some sort of software issue or driver corruption. Fix is to totally remove the device from the computer (simply unplug the connecting cables – power AND data). Then uninstall the device totally (Add/Remove hardware). Perform a cold re-boot and ensure that the computer has no trace of the device at all – it is as if it never existed.
Switch off and unplug the computer and then re-connect ALL the device cables. Re-connect the power and switch on again. After booting up, Windows (XP ???) should recognise that a new device has been found and ask you if you want Windows to install it.
Best answer is ”Yes” unless you have the original installation CD that came with the device….. in which case you should use this and follow the on-screen instructions.
NB: Some devices require that you load their own proprietary operating software and drivers first BEFORE actually connecting the device itself. I have a second hard drive (a Seagate HDD) installed on my PC and they reccomend this method for a successful installation – although the Windows recognition method will work almost as well, it’s just that you get slightly less hardware functionality.
Hope that this helps – let us know how you get on.
Every thing you have suggested has been tried.
Windows insisted on installing the same drivers for this laptop cd/dvd combi drive.
The drive was removed last night and after 30 mins re-stalled.
Today it was removed and placed in another laptop and worked fine.
They’re a windows system error somewhere on the laptop or something wrong with the plug and play system.
Will try an external cd/dvd drive on it later.
If this cd/dvd drive is not working after that, it will be low levelled formatted and scraped.
Have you checked your dma level for the device? that tends to play havoc with drives at times.
Its normally a confliction caused in your bios by a burning prog losing its way. ie NERO
Its a bit of a tinker when you want to reformat if you can’t enable USB as a boot device.You know i did have a look for that at the time.
But that laptop has been “droped” and replaced.
Laptops are disposable, if they go wrong and there out of guarantee, just replace them.
Ah Ha DOA,
Sounds like you questioned the father of the laptop before it entered hyperspeed on the way down to the bottom of the garden.
Did it get a beating to teach it a lesson?Right I did find the answer to this when I was looking for something else.
And in less than 10 sec’s the cd/dvd drive was working again
See:
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060
Then download the “download guided help” and it will fix it for you.
Who would have through it was the “upper filters registry entry” del it would have fix the damn thing.
Only 6 months on that one……….
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