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Right I e-mailed BT with a query, like you do. They mail me back thanking me for my query and I then become another reference number. I get another reply from a human also thanking me for my query and telling me that they will deal with it upon receipt of my BT phone number and account number, which they have anyway, but I did that. I then got another reply thanking me for that and giving me another unique reference number. So, so far thats 5 e-mails gone back and forth and still my query hasnt been answered. Oh I know, I,ll ring my “technical advisor”. Why didnt I think of that in the first place? :wink: :wink: :lol:
Batty arnt they :lol:
@bat wrote:
Right I e-mailed BT with a query, like you do. They mail me back thanking me for my query and I then become another reference number. I get another reply from a human also thanking me for my query and telling me that they will deal with it upon receipt of my BT phone number and account number, which they have anyway, but I did that. I then got another reply thanking me for that and giving me another unique reference number. So, so far thats 5 e-mails gone back and forth and still my query hasnt been answered. Oh I know, I,ll ring my “technical advisor”. Why didnt I think of that in the first place? :wink: :wink: :lol:
One of these days he is going to change his number!!!! :wink: :lol: :lol: :lol:
@Tory Girl wrote:
@bat wrote:
Right I e-mailed BT with a query, like you do. They mail me back thanking me for my query and I then become another reference number. I get another reply from a human also thanking me for my query and telling me that they will deal with it upon receipt of my BT phone number and account number, which they have anyway, but I did that. I then got another reply thanking me for that and giving me another unique reference number. So, so far thats 5 e-mails gone back and forth and still my query hasnt been answered. Oh I know, I,ll ring my “technical advisor”. Why didnt I think of that in the first place? :wink: :wink: :lol:
One of these days he is going to change his number!!!! :wink: :lol: :lol: :lol:
noooooooooooooooo he cant do that!! :shock: :shock: :shock: He,d miss me, I know he would. :wink: :wink: :lol:
OMG !!! Not more technical advice !!! Look Batface, I am with BT as well and I have never had a day’s problems with them. It simply HAS to be you !!!
If you can’t press the bloody buttons correctly, how on earth do you expect the damned telephone to work.
This technology stuff is quite clearly beyond you. Just pour lighter fluid over it and set it on fire.
You know you can get a much better deal than BT.
Just shop around!
@forumhostpb wrote:
OMG !!! Not more technical advice !!! Look Batface, I am with BT as well and I have never had a day’s problems with them. It simply HAS to be you !!!
If you can’t press the bloody buttons correctly, how on earth do you expect the damned telephone to work.
This technology stuff is quite clearly beyond you. Just pour lighter fluid over it and set it on fire.
Now just see here you. I,ts NOT my bloody fault this time I tell ya.I know which buttons to press, it,s the ermmmmmm..it,s that one isnt it? oops. wrong one. :wink: It,s ALL stoooopid BT,,s fault. They sent me a very nice letter, thanking me for signing up to on line billing. I havnt signed up to on line billing ffs. Whats more, stooooooopid BT, sent me an e-mail to a mail addy I havnt used for at least 3 years since I switched my internet to BT. Dorks. :roll: :roll: And now, when all I want to do is tell them that, can I get an answer from a human? NO. I dunno, all I do is ask for a bit of help and what do I get? Bloody disgraceful it is. Just cant get the soddin service any more. Bloody morons they are I tell ya, morons. Shoot em. :evil: :evil: :evil:
confuse them, email them explaining you can’t get your email to work
are you still on the phone to the techy advisor?
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